As our customers and friends, we are thrilled to share some exciting news! ScreenBroidery and Thumbprint have merged and soon both companies will be operating under a brand you already know and love, Thumbprint. This merger is a significant milestone in our journey, driven by our commitment to revolutionizing the way people interact with branded merchandise.
I’m Tom Rector, CEO of ScreenBroidery (now Thumbprint). For 17 years now, I’ve been on a mission to build a company to better our customers, better our company, which ultimately allows us to help create a better world. Our team has always been the heart and soul of our company to drive that mission. So when I first met Greg and Brian Gill, and the rest of the Thumbprint team, I knew we were on the same mission, just operating two different organizations.
With this merger, we’re bringing together passionate and talented professionals from both organizations—including true industry experts in fulfillment, technology, and creative. Since we began this journey several months ago, every day I’ve been impressed with the abilities of our teams. This collaboration fosters a dynamic environment where creativity and innovation thrive, providing you with exceptional service and continuing to improve solutions.
As an existing Thumbprint customer, you won’t feel a big shift in the team you’re working with. It’s important to us that you are getting the same great service you’ve been experiencing. However, you will start to notice deeper support in the teams, meet some additional faces, and feel the services grow now doubled in employees and resources.
We are grateful for your continued support over the years and now as we all continue to grow together.
Why We Merged:
Simply, to better serve you. Our standards are high because your expectations of us are high. We know to do this, we must be obsessed with the details and deliver what we call “a 7-star experience.” This partnership allows us to continue to do this–but at a higher impact. We are expanding our reach, enhancing our capabilities, and better serving you.
What This Means for You:
Same Dedicated Team—Now Supercharged Service
You’ll keep working with the same trusted team you know and love but it’ll grow and have deeper support. We’ve simply added more teams, technology, resources, and streamlined processes to serve you at an even higher level.
Unmatched Buying Power & Exclusive Product
We’re now in the top 1% of promotional product companies by purchasing ability. This opens up to more product options including custom manufacturing, increased purchasing power, and enhanced product experiences.
Faster Fulfillment & Expanded Logistics
With multiple national fulfillment locations out of Florida & Indiana and improved shipping networks, your branded merch arrives quickly—saving you time and hassle, so you can focus on what matters most.
Creative Custom Solutions
Our in-house design and production teams are here to help your business stand out. Whether it’s high-impact branding ideas or cutting-edge finishes, we’ve got you covered.
Advanced Automation & Analytics
We’re powering up with advanced technology on our platforms—think enterprise-level analytics and streamlined merch store & gift redemption experiences. It’s all designed to make your branding experience faster and simpler.
New & Featured Services
Interested? Reach out to us for exclusive opportunities to learn more.
- Custom Merch Store & Gifting Platform Integrations—CRM & HRIS
- Platform Merch Store & Gifting Upgrades—SOO & Punchouts
- Tradeshow Logistics
- Augmented Reality
- Learning Management System (LMS)
- Enhanced Redemptions Systems
- NFC Product Applications
A Message from Our Team
Our team is more than just a group of professionals; we’re a family passionate about bringing your brand to life. Over the past few weeks of our combined team, we’ve witnessed incredible collaboration, support, and dedication among our team members. This unity inspires us and forms the foundation of our commitment to you.
We’re eager to embark on this new journey together and are confident that our merger will bring you unparalleled benefits. Thank you for your continued trust and support.
We spoke to a few leaders on what they are excited about; here’s what they had to say:
“Transitioning from a small, two-person company back in 2012 to a 30+ person sales team feels like an exciting leap forward. It’s not just about the growth in numbers, but about the new opportunities that come with it. Tripling our sales support team brings in a wealth of expertise and bandwidth, enabling us to provide more personalized and timely support to our customers. With more team members, we can ensure quicker responses, deeper product knowledge, and more strategic sales assistance.
This expanded support means customers will feel more engaged and heard, with a greater capacity to address their specific needs. It will also allow us to foster stronger relationships, drive better outcomes, and ultimately create a more seamless experience for our customers. With a larger team, we’re poised to deliver not only on our sales goals but also elevate the customer experience and satisfaction to new levels.”– Mark Myers, Executive & Partner
“As our companies come together, we are uniquely positioned to leverage a deep pool of knowledge and industry expertise to not only stay ahead of current trends but also actively influence and drive them. The combined strengths of our teams enable us to take a more informed and agile approach to our operations—anticipating shifts in the market, shaping new industry standards, and leading innovation across the board. We’re able to accelerate the integration of emerging technologies, adapt our strategies to evolving customer preferences, and share actionable insights throughout the organization to fuel continuous improvement.
Our operational strategies are grounded in best-in-class frameworks and industry benchmarks, while also drawing from our own extensive experience to push the boundaries of what’s possible. By collaborating across departments and leveraging our collective expertise, we are well-equipped to proactively guide the direction of our industry. We are not just reacting to change; we’re leading the charge—setting new standards in client experience and operational excellence.”
– Jamie Fredrickson, VP of Operations
“For too long, our industry has been seen as transactional—reactive and project-driven. But we’re here to change that. Our collaboration with Screenbroidery is about taking things to the next level, ensuring we have the right leadership and expertise in place to be at the table early, understanding your challenges, and aligning with your long-term vision.
By working together from the start, we can craft proactive, strategic solutions that don’t just meet immediate needs but drive lasting impact. This is about more than products—it’s about partnership, innovation, and setting a new standard for what’s possible.”
– Brian Gill, CRO
“I’m excited for the enhanced departmentalization will allow us to get really focused and benefit the entire organization. As a growing organization our leaders have always had to wear a lot of hats across departments which hurts real effectiveness across the company. We have extremely talented people in place to lead each department and allowing them to be more focused will help them be able to do more impactful, fulfilling work.
With deeper teams and more leadership in place, the biggest impact this will have on the organization is the level of support and the speed that it can happen. It’s incredibly important for our teams have leadership that can be responsive and effective and the updated org structure will allow this to happen.”
– Gabe Peters, President & Partner
