Privacy Policy

Effective Date: April 4, 2025

At Thumbprint, we prioritize your privacy and are committed to transparency in how we handle your information. This policy outlines the data we collect on this site and other sub – sites, portals, integrations, and digital experiences affiliated with Thumbprint , its usage, and your rights regarding your personal information. Please note, when you enter into a Data Processing Agreement (DPA), Statement of W ork (SOW), or Master Services Agreement (MSA) with Thumbprint, the terms of those documents shall prevail over this policy in case of any conflict.

1. Who We Are

Owner and Data Controller:

ScreenBroidery, LLC dba Thumbprint
Primary Address: 15255 Endeavor Drive Noblesville, IN 46060
Email: hello@thumbprint.com
Official Thumbprint website url is www.thumbprint.com

2. Information We Collect

We collect the following types of information:

• Personal Data: Includes your first and last name, email address, phone number, company name, and device information. This data is voluntarily provided when you, for example, fill out forms on our website or subscribe to our newsletter.
• Usage Data: Such as your browser type, operating system, IP address, and interactions with our website. This data is collected automatically through cookies and similar technologies to enhance your browsing experience.
• Trackers: Small data files stored on your device that help us understand your preferences and improve our services

3. How We Use Your Information

We use the collected information to:

• Provide and Improve Services: Respond to your inquiries, fulfill your requests, and enhance our website’s functio nality.
• Communicate with You: Send updates, promotional materials, and other information related to our services. You can opt out of these communications at any time.
• Analyze Website Usage: Understand how our website is used to improve user experience and optimize content.
• Advertising and Remarketing: Deliver relevant advertisements based on your interests and past interactions with our website.
• Social Media Interaction: Facilitate your engagement with social media platforms directly from our website.
• Manage Contacts and Send Messages: Organize our communications and send you information you’ve requested.
• Live Chat Support: Provide real-time assistance when you have questions or need help

4. Sharing Your Information

We do not sell your personal information. However, unless contractually prevented from doing so, we may share it with:

• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
• Legal Obligations: When required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: Request access to the personal data we hold about you and request corrections if necessary.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Objection to Processing: Object to the processing of your personal data under specific circumstances.

To exercise any of these rights, please contact us at hello@thumbprint.com.

7. Third-Party Services

We utilize third – party services to e nhance our website’s functionality and user experience. These services may collect data as described in their respective privacy policies.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this po licy, unless a longer retention period is required or permitted by law.

9. Third – Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites and encourage you to read their privacy policies.

10. Children’s Privacy

Our services are not directed at individuals under the age of 1 6 , and we do not knowingly collect personal data from children. If we become aware that we have inadvertently received personal data from a child under 1 6 , we will delete such information from our records.

11. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. We ensure that such data transfers comply with applicable data protection laws and that your information remains protected.

12. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting y our information.

13. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: hello@thumbprint.com
Address: 15255 Endeavor Drive, Noblesville, IN 46060
Website: www.thumbprint.com
By using Thumbprint’s website, you acknowledge that you have read and understood this Privacy Policy.